Frequently Asked Questions

Delivery

How much is delivery

UK Delivery

Standard UK delivery is free for orders of £30.00+VAT or greater. For orders under this or for different delivery options please see bellow.

Royal Mail48 £3.50 +VAT to UK

Royal Mail24 £4.50 +VAT to UK

Next Day delivery £8.50 +VAT to UK

Highlands and Islands may be subject to aditional delivery time and/or cost

International Delivery

International delivery is £16.50 for a small package up to 1kg. This will be sent by a tracked service. If you can not get a delivery cost for your country or you would like to order heavy items then please email us for a quote at sales@cricklewoodelectronics.com

How long is delivery

When Will My Order Be Sent

If you place your order before 4pm UK time on a week day then we will usually send your order out the same day. Please note, the cut off time for next day delivery is 2pm

Orders placed after this time will be sent the next working day.

Orders placed on a weekend or bank holiday will be sent the next working day.

 

How Long Will Delivery Take for UK Orders

Royal Mail 48 is not a guaranteed service and usually takes 2-5 days but can take longer at times

Royal Mail 24 is not a guaranteed service and usually takes 1-2 days but can take longer at times

Next Day Delivery will usually be delivered the next working day

 

How Long Will Delivery Take for International Orders

Delivery times will depend on what country we are sending to but a good "rule of thumb" is 5-10 working days. All international orders will be sent using a tracked service. If you would like the tracking details please email sales@cricklewoodelectronics.com

VAT

Do I pay VAT if I live in the UK

Yes

Do I pay VAT if I live outside the UK

No